Loyalty and Rewards FAQs

OFW Rewards is a loyalty program for our customers to thank them for their business and give something back for every purchase they make. It allows customers like you to earn points on their purchases which can be redeemed on all future purchases.

Anyone can join OFW Rewards. Any purchase will automatically sign you up for OFW Rewards, or you can sign up for the programme here.

Simply make a purchase and you’re automatically in, or create an account. Points will start accumulating once you make a purchase.

With OFW Rewards, you earn points every time you shop (1 point for every $1 spent). You can also earn points for other actions such as signing up for an account, liking us on Facebook, giving us a product review or making a purchase over $7,000. See all the ways to earn points here.

Points expire after a 90-day period, and reminders will be sent so you don’t miss out!

Once you’ve earned OFW reward points, you can redeem them on future purchases, provided each purchase is a minimum of $350. Once you reach 650 points, you’ll get $20 off your next purchase, and the more points you have the bigger the discounts will be:

1650 points = $50 off

3350 points = $100 off

6650 points = $200 off

Any purchase can earn you points, even on sale items. However, you can only redeem your points on regular-priced items.

Just log in to your account to change these, or email our team at to let us know.

Customer support

0508 639 639

Send us a message