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Shipping and Delivery

Delivery during Covid-19: Alert Level 3/4

Delivery is normally 5-7 working days. although during Covid-19 alert levels, delivery may take a little longer than usual. Thank you for your understanding.

To keep everyone safe, here's how the contactless delivery process will work:

1. The driver will knock on the door and step 2 metres back to wait for you to open the door.

2. The driver will take your name and enter it into their scanner and sign on your behalf.

3. Small items will be placed safely on the ground for you to manage.

4. Larger items will be unloaded and placed in a designated unloading area, keeping 2 metres of separation from other people on site.

5. If your items are damaged in any way, we'll need you to email images of them to us as soon as possible (ideally the same day).

Free Shipping within New Zealand*

Shipping within New Zealand is free and is calculated at time of checkout. Free shipping applies to ground floor, urban New Zealand addresses only.

*Additional charges may apply for Rural and other Island customers or multi-level buildings. Please contact us for pricing 

Delivery within New Zealand

Office Furniture Warehouse will always endeavour to deliver your order within 7 working days, unless otherwise stated at order placement / payment. 

Office Furniture Warehouse reserves the right to amend this time-frame and if necessary increase this time-frame if major delays are incurred by way of manufacturer supply, or by way of adverse freight issues / conditions that develop outside of our control.

Office Furniture Warehouse uses third-party delivery companies to deliver items. Furniture items require a signature upon delivery – items will not be left at addresses unattended. If you have specific delivery instructions, please note these with your shipping instructions at time of order. 

Office Furniture Warehouse cannot be held responsible for ensuring items will fit into the building.

Pacific Island Shipping

Office Furniture Warehouse are specialists in supplying furniture to the Pacific Islands. We offer bulk purchase discounts and if you're a business based in the Pacific Islands, we will co-ordinate the delivery of your furniture free of charge to any shipping company within New Zealand.

If you haven't bought anything from New Zealand before, that's okay – we can recommend a list of trusted shipping companies our Pacific-based customers use regularly. Contact us for a furniture quote or for more information about how we can help you

International Shipping

If you are based in a country outside of New Zealand but want your order to be delivered to friends or family in New Zealand, then we can help. Simply enter their New Zealand delivery details in the shopping cart.